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r/TalesFromTheFrontDesk

978,809 subscribers
A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee? /r/talesfromretail

Notice: This subreddit is not actively monitored, so the posts here are only a small subset of what exists on reddit.

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Short Medium Long Hotel law, 5th precinct Easy-Going Unicorn Guest Epic
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to r/TalesFromTheFrontDesk by VintageCatBandit
1 month ago
“But i requested a large bed!” cool, that’s still not what you booked
Short
to r/TalesFromTheFrontDesk by PM_ur_SWIMSUIT
1 month ago
"Hey, I'm gonna be late!"
Short
to r/TalesFromTheFrontDesk by rael1hp
1 month ago
The most baffling prank(?) call I've ever gotten
Short
to r/TalesFromTheFrontDesk by Sad-Wasabi-3634
1 month ago
Person tried checking in without an ID
Short
to r/TalesFromTheFrontDesk by NocturnalMisanthrope
1 month ago
"We were noisy and rude, but the front desk person raised his voice at us and knocked on the door loudly and chewed us out. one star.
Medium
to r/TalesFromTheFrontDesk by PM_ur_SWIMSUIT
1 month ago
Last weekend I got to check in the sweetest couple!
Short
to r/TalesFromTheFrontDesk by pbaagui1
2 months ago
Just tell us that you would like to extend your stay, FFS
Short
to r/TalesFromTheFrontDesk by Half-Baked-Acorn
1 month ago
Short story about guest privacy
Short
to r/TalesFromTheFrontDesk by Extension_Medium_137
1 month ago
Drunken naked man
Short
to r/TalesFromTheFrontDesk by Reasonable_Visual_10
2 months ago
Don’t need to be HALLOWEEN- What every Hotel Manager, Director of Housekeeping, Front Desk Manager FEARS
Medium
to r/TalesFromTheFrontDesk by AngelaIsNotMyName
1 month ago
Call Me a Monster, But…
Short
to r/TalesFromTheFrontDesk by SaucyTomato1011
1 month ago
Why do they wait to complain?
Short
to r/TalesFromTheFrontDesk by Sea-Lunch-2417
1 month ago
Unbelievable husband
Medium
to r/TalesFromTheFrontDesk by PM_ur_SWIMSUIT
2 months ago
Holy Shit everyone! I have an update on Bessie The Boomer!
Medium
to r/TalesFromTheFrontDesk by PM_ur_SWIMSUIT
2 months ago
Bessie The Breakfast boomer got fired today and it's all my fault....
Medium
to r/TalesFromTheFrontDesk by Paledarkhorse33
3 months ago
Cameras don't lie
Short
to r/TalesFromTheFrontDesk by No_Party_6167
4 months ago
Scheduled Maintenance on Property Management Software: Deal with it, lowly Night Auditor
Short
to r/TalesFromTheFrontDesk by Independent_Pay_9475
1 month ago
Old boss & relative got told 'No' and didn't like it.
Short
to r/TalesFromTheFrontDesk by Obvious-Weakness-739
5 months ago
Are all shiny status members crazy?
Short
to r/TalesFromTheFrontDesk by frenchynerd
3 weeks ago
"But I wanted to f*** my wife in front of the fireplace. What do I do now?"
Short
to r/TalesFromTheFrontDesk by frontdeskkoala
3 weeks ago
"I have emails from corporate! You must let me stay!"
Medium
to r/TalesFromTheFrontDesk by The_Town_of_Canada
3 weeks ago
I gained a little more respect for my GM
Short
to r/TalesFromTheFrontDesk by Repulsive_Win_6363
5 months ago
Can’t check in after 11pm
Short
to r/TalesFromTheFrontDesk by DankeVunterSlaush
3 weeks ago
Ma'am, a reservation for today doesn't imply carte blanche access to our facilities starting at midnight
Long
to r/TalesFromTheFrontDesk by ReflectionSalt6908
3 months ago
Not a hotel worker but have a nice story.
Short