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This occurred on a Saturday night audit shift in August of 2023. It was about 1am, meaning that it is now Sunday. I have no idea if this was a prank or if the caller was high or confused or just woke up from a coma or what, but it bemuses me to this day.
Me: Thank you for calling <hotel>, this is OP, how can I help you?
Guest: I want to make a reservation for tonight.
Me: No problem! But since it is now after midnight, can you clarify what you mean by tonight? Are you coming in right now, or are we making this for Sunday's check in?
Guest: Saturday.
Me: Okay, so tonight then. How l--
Guest: No, Saturday.
Me: This coming Saturday?
Guest: No, February.
Me: ...February 2024?
Guest: No, this year!
Me: Sir, it's August. February was six months ago.
Guest: NO. YOU'RE A LIAR. YOU'RE A FUCKING SCAMMER. YOU--
Me: Sir, you called me.
Guest: You're right, I'm sorry. For tonight then.
Me: Okay...so again do you mean right now or Sunday night?
Guest: Saturday.
Me: Sir, Saturday is over. How soon do you intend to be here?
Guest: FUCK YOU YOU STUPID FUCKING SCAMMER!
Me: Alright sir have a great night. -click-
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Maybe some kind of schizophrenic? They can read very similar.