So several Chinese guests are staying at the hotel where I'm the concierge. They were supposed to check out yesterday but did not do anything.

I was fairly surprised and had the maids check their rooms and lo and behold they had left everything there. So I thought OK maybe they would be back in a bit but no, they show up the NEXT MORNING. I was upset because our hotel was fairly busy and we needed the vacant rooms /luckily everything worked out/.

So my manager explained to them that they needed to inform the front desk if they wanted to extend their stay. However they took an issue with that started arguing, saying in their country hey just leave their stuff like this and the hotels just extend their stay no problem. Also they argued since they did not stay and only "stored" their luggage they should pay half.

At this point my manager and I were both going WTF. I'm pretty sure this does not happen in China. Well after lengthy argument my manager offered them discount and happily checked them out.