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We have a physical order book specifically for Thanksgiving orders- staff write down name, phone number, pickup date (either Tuesday or Wednesday) and time, and their order. We keep the duplicate in the book and put one copy of each order in a stack on a whiteboard.
For production, I tally up the amounts of each item after the order window closes and make the prep lists for the week from that.
This system has worked well for us for a couple of years, but we’re at the point where we have a lot of orders, and I’m just paranoid that we may misplace or forget one.
How do y’all handle holiday pre-orders in a way that could keep that from happening?
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Nope! We did the method above and it worked again for us this year- so I guess we’ll just keep doing it 😅 do you have any suggestions?