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My package that I ordered back in August got sent out on August 26th but was returned to Japan on Oct 4 with no explanation. It sounds like the packaging got damaged so they couldn't send it to me? Maybe the shipping label got damaged or something and my address was missing but somehow the Japanese address was still there? Anyways, they're telling me I would need to pay 1000 for extra packaging (im guessing it's the stronger box and packaging which is fine) but I would need to pay for shipping again? I waited 2 months just to get a notice it was sent back and really no explanation except for the the fact I would pay again and the warehouse date is overdue. I thought the package was insured, so wouldn't the insurance cover the damage to the packaging and shipping?
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- 3 months ago
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