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I went to smartthings for three days and swapped back to wink.
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I put this comment in another thread but I wanted to share it with the broader wink community.

TLDR: I tried smartthings. It was awful. Cannot recommend.


So home depot was selling a smartthings for $25 for the gen 2. I thought why not! Maybe smartthings had improved since I last tried it.

It was an awful experience.

This wasn't the bad part but I spent a few hours transferring everything over. Spent more hours logging into the IDE, setting up device handlers, installing smartapps, etc. I needed two apps to control everything? both smartthings and classic smartthings...err ok?

It wasn't easy but not too bad. I did have fun learning all the weird nuances to smartthings with the coding and everything. Seems like instead of actually trying to work with companies to make their device compatible Samsung leaves it to the community to write code for them. The smartthings community delivers! They have so much free work done for smartthings. wow what a business model!

Finally I got everything working! Or so I thought. That night when everyone is wanting to turn lights on and off...google says smartthings cannot connect. I look online. Great another outage for the NA region. Ok well I tell everyone to use everything the old fashion way. Next morning, smartthings seems to be working.

Now funny thing my bedroom has 4 lights but google says there are 7. This is happening for some of my rooms but others. Smartthings is duplicating some lights. So looking at the smartthings log, I can see smartthings issuing double commands to google. Google then is confused and the light will come on but it will be followed by a "I'm sorry I can't control your lights right now".

Ok so that night, the problem is resolved and smartthings says they don't have any more issues! Yay! Ok I'll still give this another chance.

I ask google to turn on the lights in my little ones room. She has one LiFX light, one zigbee light strip and one smart outlet, all linked through smartthings. The LiFX came on quickly, the light strip took 5 seconds and the smart outlet took TEN!

The ten second delays were not uncommon with my smartthings lights. The lights never came on at once but in series. That was the straw that broke the camel's back. I spent the day today swapping everything back (minus some water leak sensors cause I want the temp reads on them). For $25 it was a fun experiment but thank god for Wink. All my lights come on at once and generally within 0-3 seconds.

I can understand the frustration with wink and I have the same questions as everyone. But smartthings is not the alternative for me.

The smartthings people don't seem as happy either and many talk about how they are moving on to other platforms.


I am sharing this cause I see so much about people wanting to swap to smartthings here and again I can understand swapping to another platform but in the case of smartthings the grass defiantly appears greener on the other side.

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5 years ago