I had a very similar warning to this previous post when trying to open the jpg files. https://www.reddit.com/r/windows/comments/8376q0/it_appears_that_we_dont_support_this_file_format/?utm_medium=android_app&utm_source=share

The jpeg files all appear to be larger than 17 GB. Some of the pictures appear to be fine. However, most of them wont open.

Things I've tried:

-Updating Windows 10 (no change)

-Switching to windows photo viewer (instead of the photos app)-Says "Windows Photo Viewer can't open this picture because either Photo Viewer doesn't support this file format, or you don't have the latest update to Photo Viewer"

-Trying to open with Samsung Gallery-just shows a black image

-Opening with Paint-Says "an unknown error occurred while accessing"

-Using TrID- When I run the program it rapidly blinks a black screen like with using cmd and then goes away.

-Tried Stellar Data recovery-The program does not show a preview of the pictures and I don't want to pay for premium if it won't work

-Tried changing the file type using an online file converter-the pictures are too large

My wife read that this might be a known issue that might be patched in the future. I'm not sure.

Any other guidance would be greatly appreciated!!!