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Hi!
Purchased a gaming computer several weeks ago, running Windows 11. However, since last week there's a consistent problem where once logging in, the screen stays black (still able to move the cursor) and doesn't let the regular desktop appear until I (1) open task manager, and (2) click on a random process occurring and open the file location in Windows Explorer. Wait about a minute and then the desktop pops back up.
I’ve tried sitting and waiting for it to just pop up without doing anything, but nothing happens unless I follow those steps. looking to see what troubleshooting steps I could take.
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- 1 year ago
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