Hey Walmart friends,

I hope you all are staying safe and warm! I've worked in five stores over the past three years, as a brand ambassador/sample person, so I am familiar with Walmart/stores in that way.. However, I just last night started working overnights to reset both GM and grocery with a team of around 40 others for the next three months.

I'm FINALLY at the store ten minutes from house, instead of doing an hour commute, but I'm totally am entirely out of my element, and I didn't know about this job until two days ago, so if people were really given any sort of instructions, I was not there. I'm a quick learner, but there's literally so many people, including multiple folks just milling about which makes things kinda chaotic. I have a few questions.....

1. Whilst I have Googled how to work the pallet jack, I am not very successful at physically maneuvering it. How do I ensure it: drives where I need it go, slides properly into the pallet, holds the pallet, AND releases the pallet?
2. We are taking apart all of the signage, shelving, pegs, peg board, clip strips, literally everything as we reset into Spring and Summer. Whilst of some of this seems to be self explanatory like pegs or how to slide the shelving into notches, there is a lot of stuff I don't know how to remove or do. When it comes to taking apart the pieces of the back of the shelving, I've seen there is a white long top piece which needs to be removed by force, beneath in another white piece that needs to forced then lifted, then the peg board itself (which includes two legs with rubber bumper surrounding it), and beneath the peg board is a piece that is pulled out on the bottom, along with the black bumper. How do I remove and replace the bottom pieces, including and most especially the bumper? How do I remove and replace other pieces of signage which may be tricky?
3. I brought this photo home, as I have only seen this on the peripherally of my travels previously. Whilst I do understand that this showcases what we are supposed to be creating, with the right shelf tags. I did see the thing about the notches and that the shelves do need to placed exactly in the right number, or it will screw everything up. I do know about facings (that's the number of packages that customers see, right?). What information am I supposed to gather from this sheet?
4. Okay, here's the hard one..................... When it comes to the scanner, what am I supposed to be looking at or seeing? I understand that we use the Inventory Management app, and we push the yellow button, whilst pointing it at the product's UPC, which brings up the product's scanner page, and from there, we click more details, which will show us the old location..and the new location. I've encountered this before, but.. what do these numbers mean, and how do I read them properly? How does someone scan something and then utilize that information to put it back? How do I find the exact location of the product? What is the wording for out of stock or discontinued?
5. EXACTLY which products go to claims?1. If the product itself is damaged, I definitely take it. Is BOX DAMAGE ONLY going to claims? What percentage of the box needs to be damaged to send to claims?

Thank you in advance for all your help, and enjoy your shift. <3~