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Hi friends! Does anybody know what actually impacts "average customer wait time" on the UpFront app? My stores average wait time is over 1,000 seconds, and I'm not entirely sure what is causing that. In real life there's no way that's the average wait time, but in the UpFront app world we're sucking bad. Not sure how to address the issue because everyone is using the app, probably just not how it's supposed to be used I assume. If anybody knows what actually impacts customer average wait time on the app please share, looking for any tips on helping us stop sucking. Appreciate ya!
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