Wacom Cintiq 27" line distortions

This post has been de-listed

It is no longer included in search results and normal feeds (front page, hot posts, subreddit posts, etc). It remains visible only via the author's post history.

Post Flair (click to view more posts with a particular flair)

Problem

Post Body

Hi! I recently bought a Wacom Cintiq 27QHDT (with driver Wacom Tablet 6.3.38-2) and am experiencing an issue I'm having problems resolving. When drawing straight lines on the tablet, the lines are skewed into a circular fashion in particular parts of the screen.

The issue is consistent both in Sketchbook Pro and Adobe Photoshop, but the issue varies from time to time with regards to the size of the distortion. Neither calibration nor the diagnostics proposed by customer service seemed to help.

These are the specs of the computer to which the tablet is connected:

Win10 Pro 64-bit CPU: Intel Core i7 4770 RAM: 16 GB Dual Channel DDR-3 Graphic card: Nvidia GeForce GTX 970

Here are some images showing the distortions when drawing straight lines:

Line distortions

Author

Account Strength

80%

Account Age

11 years

Verified Email

Yes

Verified Flair

Total Karma

207

Link Karma

169

Comment Karma

Profile updated: 2 days ago

Posts updated: 1 year ago

majorpsych

Subreddit

r/wacom

Post Details

We try to extract some basic information from the post title. This is not always successful or accurate, please use your best judgement and compare these values to the post title and body for confirmation.

Posted: 4 years ago
Reddit URL: View post on reddit.com
External URL: reddit.com/r/wacom/comme...