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2nd Cintiq-2404 not working on Win10
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Davoosie is age 40
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I picked up a DTH-2404 to replace my intous Pro, got it all hooked up, via DP and USB-c to my Win10 machine and although there was an image on the screen, the drivers loaded the tablet was not seen in device manager. The ExpressKey remote was picked up right away but not the tablet. I tried for a good 4 a few different USB cables, USB, TB3. before boxing it back up and shipping it for a RMA return.

And the new one arrived.

Same issue. Wacom is not listed under the HID section of device manager, uninstalled, reinstalled the drivers with no change. Unless there is some trick to getting this to work I'll be boxing this one up as well and returning it for a refund.

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Posted
3 months ago