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Yes, no matter how I pushed, no matter how I explained that there is no reason I should have to pay to ship back a high production value counterfeit to the seller they will not budge. It's been weeks of multiple calls and multiple attempts to explain. They won't even let me cut the cord before I do so. They have no intention of protecting buyers from counterfeit products.
I can only imagine if this were an even larger item that was significantly more expensive to ship.
The plus side is I have their address now and they will be getting a police report in a separate envelope alongside the item.
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- 7 months ago
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