To mask, or not to mask? That is the question!

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Hey Fellow UXers!

I'm working on a project that calls for a SSN. What are your thoughts on masking it?

Example: •••-••-1234

I work in healthcare, so loads of my users are elderly. I'm worried about the users ability to double check their input if it's masked. I was playing with the idea of having a "unhide" button, but I don't think it really will help for the technically challenged.

The entire concept of masking a SSN makes 0 sense to me. I wouldn't enter the SSN in a place where someone could see it, and don't see the point.

I am leaning heavily away from masking the SSN, but my non-ux colleagues disagree with me.

What are your thoughts on the matter?

Edit: Imgur of the 2 options

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LunaticNik

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Posted: 8 years ago
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