Refund /credit on “Preferred” seat fee

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We had to cancel a weekend trip due to health reasons. Flight credit immediately posted to my account for $638 total for two people. The cancellation confirmation email lists the $638 total original cost, and below that, it shows the four preferred seat fees of $22 four times. Two people round trip.

But the FFC does not show the $88 seat fees. Shouldn’t I get a refund for that as well?

Another question. Same flight…

The wallet in my account now shows the $638 refund in both the FFC and Travel certificate folders.

The email receipt also indicated Travel certificate. So, what’s up with that. I was just expecting a FFC.

THANKS!

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Kensterfly

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Posted: 8 months ago
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