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Dear drivers, before you complain that riders aren't ready, please consider that app times are not accurate
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This happened to me today. I booked a ride and it said driver arriving in 14 minutes. Then after about 2 minutes, it said new driver assigned, arriving in 4 minutes. Then apparently that driver canceled, and the 4 minutes went up to 12 minutes.
Please keep this in mind before you get upset with riders for not being ready when you arrive.
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