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I was so excited when I found him at Target yesterday, then I got him home and discovered his proboscis was missing.
I called Hasbro customer support this morning and of course they didn't have one in their warehouse to replace him. So theyre sending me a completely different figure of the same value to make up for it.
I've seen some people complain about their customer service department, but they did all right with me. Giving me a completely new figure to replace a missing part is pretty good on their part. Of course, I've already accepted it wont be anyone I actually want. But free is free I guess.
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- 5 months ago
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