I did an online order with in-store pickup. I like to do that to try on and return if needed.

I opened the package and the top was WORN... Deodorant stains and it smelled like perfume.

I was.....IDK ewww.

Anyway, I go to return it.

The person in the store told me they cant return worn cloths...
This lady saw me come in.
This lady went to the back to get my package.
This lady opened the fitting room knowing I had NOTHING with me. I was wearing leggings and fitted T-shirt. I had no bag, purse or anything aside from my phone.
This lady KNEW I had not left the store in less than one min.....

She told me she could not return it.... because it was clearly used.

I pointed out the above about the fact that I did not wear the top, get deodorant stains and have it smelling like perfume in the 3 min I had been in the store.

Blah blah blah

I opened my phone to call the 800 number and she decided to "make a one time exception" and reminded me that they can not take back worn cloths...

I was soo annoyed. I returned the whole package, I did not even bother with the rest.

I called corporate too.

Unreal sending used cloths.