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Hi there guys. My bill cycle is August 19th-September 18th. Before this bill cycle started, I had 2 lines SCNA. On August 19th, I cancelled one line, and changed my plan to SCNA for a single line. The single line should be $50 compared to the $80 plan for 2 lines. I just checked "My T-Mobile" and clicked "view bill details" and it is saying for the cycle of August 18th-September 19th, I not only have to pay the $80 for 2 lines, but I also have to pay for jump for the second cancelled line. I called T-Mobile 611 and they told me there's nothing they can do.
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- 8 years ago
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