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My arcadyan kvd21 is only connecting to 4G
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I recently got T-Mobile 5g home internet for my house. But some reason the modem they sent me only wants to connect to LTE. It refuses to connect to the 5G UW. I have the modem on the highest level of the home and I am 3 blocks from the tower. My phone (Galaxy S22 Ultra) connects to 5G UW. But the modem will not. Has anyone had this problem before? And if so how did you fix it? Calling customer service, and reaching out to Tforce did nothing.
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