So I work at a Subway style pizza place and had a horrible encounter with a customer today. I was pulling the pizzas out of the oven, cutting them, then repeating the customers name out all in pretty much one fluid motion. Sometimes I grab the wrong paper, it happens, im human, just like you. Well today that happened, I mixed up the papers by accident and called the wrong name for a pizza and the customer that came up briefly looked at the pizza and determined it wasn't his and politely let me know that I must have mixed something up. Well when I find the right customer, they are pissed for whatever reason. I get called a "fucking idiot" and to 'never let someone breathe on my pizza again" all in the nastiest tone I've ever heard someone talk to me before. I mean I've been called a lot worse but that tone just sounded like it came from pure hate. I did nothing to deserve to be treated like I came out of a dog's ass, and hell i was nice to the lady and tried explaining the mix up and how I would gladly remake her pizza if she could settle down and talk to me even tempered. It's so disheartening to think how people feel like they can just talk however they like to whoever they feel like doing it to and think they are in the right. So please, do people like me a favor by not ruining our day and just have patience. And it will be doing yourself a favor, because it will help little things not anger you so much.

TL;DR: Please stop treating service employees like shit, it doesn't help you or the other person and it's not the right way to get what you want