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I have an Asus TUF 505dt for gaming. One day when I was gaming the keyboard and mouse started disconnecting randomly but it fixed itself immediately after few minutes. So i didnt care much. Next day it started disconnecting again and wont turn on again. The USB ports were dead. But once in a while it will work for few minutes and then the same story. My doubt is if loose contact or something will it work randomly when I have not moved my laptop at all or restarting make it work for few minutes.
I have reinstalled and uninstalled the drivers through device manager, changed the power management options etc. USB ports wont show in BIOS also during the downtime. I have reinstalled windows serveral timeTried everything I can
The service centre guy told I need to replace my whole motherboard, but changing laptop is more viable than that.
I dont know if its fixable but random LED lighting up of my mouse still gives me hope. Anyone else got these type of problem or any fixes you can think of. If you need anymore info ask for it and I will give.
I have 2 USB3.0 and 1 USB2 ports. Everything has the same problem. Out of warranty and for some reason tech support wont reach out to me.
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- 2 years ago
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