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Turning to the community for opinions and advice. Any further troubleshooting advice is appreciated.
My new V30 has Wi-Fi connectivity issues on my home network. It is the only device that has issues on my Wi-Fi network, that I have noticed. Two different laptops, two different phones (Droid Turbo, iPhone), and Nintendo Switch, all connect and maintain connection with no issue. The Droid Turbo at most would have a random disconnect once or twice every week or two, and usually at range from the source.
The Wi-Fi source is a Netgear gateway (modem router combo) sold for use on the Cox network, model: AC1900 C6300BD. I've searched for updated firmware but find none.
I've tried basic troubleshooting:Â
Whitelisted the MAC.
DHCP reservation.
Increase DHCP lease time.
Switched Wi-Fi channels on both bands to zero or low population channels for my area.
Adjusted phone settings to not use Wi-Fi for location with GPS.
Turned off "avoid bad networks".
I can be sitting 10 ft from the Wi-Fi source with full signal, and the connection will drop. It drops, and IMMEDIATELY reconnects, sometimes switching bands (unless I disable one). The drop interrupts any ongoing data transfer (crashing apps and games). The drops occur at random intervals, sometimes 2 or 3 times in an hour, sometimes 1 or 2 times over 2 to 3 hours.
I've sent this phone in for repair twice, for this and other issues. The second repair, they gave me a new IMEI # with the repair note "board replaced". I am left to think only a few possibilities:
1) The phone's Wi-Fi antenna or/and chip was not part of the "board" and I'm still stick with defective ones.
2) There is some random and obscure incompatibility between V30 Wi-Fi hardware and my modem router gateway. Admittedly, I'm leaning toward this, as I have not noticed a drop while connected to a friend's Wi-Fi, from limited use & observation.
3) There is a V30 software setting I'm missing somewhere on the phone that causes this drop.
Anyone have any ideas?
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