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Hi Everyone,
I recently downloaded this game from steam called Last Epoch on Friday and since Saturday i've been having the BSOD issue. I cant play for longer than 10 - 20 minutes before it crashes and reboots. I thought it was related to an overheating issue and got a cooling pad but there was no benefit. I've tried to undervolt my laptop but it doesnt allow me for some reason (using MSI Afterburner and the voltage control option selected but it doesnt work still).
Specs:
Device name MSI
GPU NVIDIA Geforce RTX 4070 Laptop GPU
Processor 13th Gen Intel(R) Core(TM) i9-13900H 2.60 GHz
Installed RAM 16.0 GB (15.7 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Pro
Version 23H2
Installed on ‎26/‎05/‎2024
OS build 22631.3737
Experience Windows Feature Experience Pack 1000.22700.1009.0
Minidump files:
[EDIT:] https://www.dropbox.com/t/h9FSLqAeslVuX4Z1 (download link)
Incase the dropbox link doesnt work here is the link from mediafire: https://www.mediafire.com/file/pu063qlwtcpbecr/070424-18593-01.zip/file
[EDIT 2 ]:
I tried the windbg app to see if i can read the file to analyse whats causing the fault and here is what it gave me:
//
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 1999
Key : Analysis.Elapsed.mSec
Value: 20725
Key : Analysis.IO.Other.Mb
Value: 9
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 27
Key : Analysis.Init.CPU.mSec
Value: 374
Key : Analysis.Init.Elapsed.mSec
Value: 253985
Key : Analysis.Memory.CommitPeak.Mb
Value: 150
Key : Bugcheck.Code.LegacyAPI
Value: 0x133
Key : Bugcheck.Code.TargetModel
Value: 0x133
Key : Failure.Bucket
Value: 0x133_ISR_nvlddmkm!unknown_function
Key : Failure.Hash
Value: {f97493a5-ea2b-23ca-a808-8602773c2a86}
Key : Hypervisor.Enlightenments.ValueHex
Value: 1417df84
Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1
Key : Hypervisor.Flags.ApicEnlightened
Value: 0
Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 1
Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0
Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0
Key : Hypervisor.Flags.CpuManager
Value: 1
Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 1
Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1
Key : Hypervisor.Flags.Epf
Value: 0
Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1
Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1
Key : Hypervisor.Flags.MaxBankNumber
Value: 0
Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0
Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0
Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1
Key : Hypervisor.Flags.Phase0InitDone
Value: 1
Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0
Key : Hypervisor.Flags.RootScheduler
Value: 0
Key : Hypervisor.Flags.SynicAvailable
Value: 1
Key : Hypervisor.Flags.UseQpcBias
Value: 0
Key : Hypervisor.Flags.Value
Value: 21631230
Key : Hypervisor.Flags.ValueHex
Value: 14a10fe
Key : Hypervisor.Flags.VpAssistPage
Value: 1
Key : Hypervisor.Flags.VsmAvailable
Value: 1
Key : Hypervisor.RootFlags.AccessStats
Value: 1
Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1
Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0
Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1
Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0
Key : Hypervisor.RootFlags.IsHyperV
Value: 1
Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1
Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1
Key : Hypervisor.RootFlags.MceEnlightened
Value: 1
Key : Hypervisor.RootFlags.Nested
Value: 0
Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1
Key : Hypervisor.RootFlags.Value
Value: 1015
Key : Hypervisor.RootFlags.ValueHex
Value: 3f7
Key : WER.OS.Branch
Value: ni_release
Key : WER.OS.Version
Value: 10.0.22621.1
BUGCHECK_CODE: 133
BUGCHECK_P1: 1
BUGCHECK_P2: 1e00
BUGCHECK_P3: fffff80443f1c340
BUGCHECK_P4: 0
FILE_IN_CAB: 070424-18593-01.dmp
TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
DPC_TIMEOUT_TYPE: DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED
TRAP_FRAME: fffff8044985fee0 -- (.trap 0xfffff8044985fee0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000196000a1 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80474209634 rsp=fffff80449860070 rbp=ffffb183efe47b70
r8=fffff804498600b8 r9=0000000000000000 r10=fffff80474144e00
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nvlddmkm 0xc9634:
fffff804`74209634 488b5c2430 mov rbx,qword ptr [rsp 30h] ss:fffff804`498600a0=ffffb183efe47000
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: Last Epoch.exe
STACK_TEXT:
fffff804`49867c78 fffff804`43478f29 : 00000000`00000133 00000000`00000001 00000000`00001e00 fffff804`43f1c340 : nt!KeBugCheckEx
fffff804`49867c80 fffff804`43478074 : 0000229b`22df70ff fffff804`3fd0c180 00000000`000c6593 00000000`00000000 : nt!KeAccumulateTicks 0x239
fffff804`49867ce0 fffff804`43475f81 : 00000000`00000000 ffffe381`1fda7800 fffff804`3fd0c180 00000000`00000000 : nt!KiUpdateRunTime 0xf4
fffff804`49867ea0 fffff804`434759aa : fffff804`43e5fef0 ffffe381`1fda7830 ffffe381`1fda7830 00000000`00000002 : nt!KeClockInterruptNotify 0xc1
fffff804`49867f40 fffff804`4352177c : 0000001d`8e69954e fffff804`43f0d4b0 fffff804`43f0d560 00000000`ffffffff : nt!HalpTimerClockInterrupt 0x10a
fffff804`49867f70 fffff804`4361c44a : fffff804`4985ff60 fffff804`43f0d4b0 ffffb183`efe47b70 00000000`00000000 : nt!KiCallInterruptServiceRoutine 0x9c
fffff804`49867fb0 fffff804`4361cd17 : 00000000`00000001 fffff804`4985ff89 ffffb183`e8a49000 fffff804`74225a7a : nt!KiInterruptSubDispatchNoLockNoEtw 0xfa
fffff804`4985fee0 fffff804`74209634 : ffffb183`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw 0x37
fffff804`49860070 ffffb183`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvlddmkm 0xc9634
fffff804`49860078 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff804`7423a139 : 0xffffb183`00000000
SYMBOL_NAME: nvlddmkm c9634
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .cxr; .ecxr ; kb
BUCKET_ID_FUNC_OFFSET: c9634
FAILURE_BUCKET_ID: 0x133_ISR_nvlddmkm!unknown_function
OS_VERSION: 10.0.22621.1
BUILDLAB_STR: ni_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {f97493a5-ea2b-23ca-a808-8602773c2a86}
Followup: MachineOwner
---------
//
Can anyone understand what this means?
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