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SoftBank’s new ‘emotion canceling’ AI turns customer screams into soft speech | The “emotion cancelling” technology aims to reduce stress levels among call center operators by softening the tone of angry customers’ voices.
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Ok, but for every you, there's another just as impassioned, aggressive person demanding to know why their coupon for frogurt is no good.
If I could have had a moron diffusion layer when I was in retail, I would have been much happier during that time.