ABOUT US

We develop, sell, and deliver award-winning software solutions to the financial sector that mitigate risk, enable growth, and cut costs. This is an exciting role working in Everything-as-a-Service (XaaS) Delivery and will provide an opportunity to work with innovative cloud technologies in a global, agile culture at an ambitious and growing company.

Currently building our Manila (BGC) site. Temporarily working from home. Laptops will be provided. We need four (4) for this position.

ABOUT THE ROLE

The successful candidate will work within XaaS Delivery (XD), reporting to the Senior Manager Cloud Infrastructure. The primary responsibilities will be to:

• Manage physical server functional configuration by using AWS configuration tools.
• Manage virtual server functional configuration by using AWS configuration tools.
• Manage storage & backups functional configuration by using AWS configuration tools
• Manage DR site functional configuration by using AWS configuration tools
• Functional configuration of network
• Skilled in PowerShell coding and working with code repositories such as Azure DevOps. Able to update ‘everything-as-code’ artefacts to fix issues, deliver new infrastructure and application services and to automate operational processes.
• Support the teams security and compliance commitments for vulnerability monitoring and remediation, annual penetration testing, disaster recovery testing and completing audit checks of our processes and procedures.
• Deploy scheduled changes using continuous delivery tooling and automations within the framework of a Change Management process.
• Manage support cases within the framework of an incident management process. Take ownership of cases reported by clients and provide L2 and L3 support to troubleshoot, diagnose and resolve issues.
• Support projects to on-board new customers.
• Ensure setting of SOC2 Compliance standards
• You will work as part of a global service delivery center.
• Work in a fixed Asian or North American Shift
• Occasional weekend availability for exceptional changes.

This is a great opportunity to work with the latest cloud technology services in Azure, using modern support and development techniques and offers the successful candidate excellent career opportunities.

TECHNICAL SKILLS & KNOWLEDGE

Essential

Experience of working with AWS Cloud and have experience with some or all of the ff:

• EC2/S3,
• RDS,
• CloudWatch,
• Network,
• VPC,
• Active Directory,
• Load Balancing,
• Multi AZ & Region ,
• Lambda,
• Guard Duty

Confident working with DevOps best practices such as infrastructure-as-code and configuration-as-code to manage different aspects of operating environments.

Knowledge and experience of core networking principles such as IP addressing, routing, VPNs, layer 3 and 7 of the OSI model and able to work with firewall logs to troubleshoot connectivity issues.

Scripting: PowerShell, Python, AWS Lambda

Desirable

• Experience with Windows network/system administration including Active Directory, Remote Desktop Services, IIS and SQL Server.
• SSL Certificate Management.
• ITIL (preferably v4) IT Service Management processes.
• Service Desk solutions such as RemedyForce, ServiceNow, JIRA or similar.

COMPETENCIES

• Great problem solving and problem management skills.
• Be rigorous and diligent in your approach to work in the pursuit of delivering the best possible outcomes to our clients.
• Pay attention to detail in your work and in your communication, particularly with clients.
• Embrace change and are motivated by learning new technologies and working practices.
• Have excellent communication skills and be able to work both independently and as part of a team. 
• Have a positive ‘can-do’ attitude, able to develop rapport with colleagues and stakeholders across different teams in a globally dispersed company. 
• Able to think creatively and come up with innovative ideas and solutions to overcome challenges. 
• Strong customer service skills able to communicate with clients in a confident, clear and professional manner. 

PM if you are interested and don't post your emails in the comment section.

Thank you!