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I’ve devolved into a child, and resorted to just repeating myself.
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I can’t deal with people anymore.

Me: Thank you for calling giant clothing conglomerate, how can I help you?

Karen: Yeah. You people never sent me my shipping confirmation and i don’t have my tracking so can you tell me when my package will be here? I’m so tired of wasting my time calling your company!

Me: Of course, I’m so sorry you didn’t get that email, can you verify this info for me?

Karen: gives info, I look at her account and can see she ordered the 22nd, for arrival on the 24th. Cue the eye roll.

Me: Okay Karen, it looks like it is going to arrive tomorrow.

Karen: You’re wrong. And I am so sick of calling you guys. I just want to know when my package will be here, and I can’t track it myself!

Me: Well, I can give you the tracking number if you want so you don’t have to call back?

Karen: EXPLODES WITH RAGE. No!! I just want to know when my package will be here!! I’m wasting so much time having to call in and I am supposed to be working!! I can’t believe this! (Goes on for another minute repeating herself).

Me: Well ma’am, I can see it will be delivered tomorrow. If you don’t want to call back but you don’t want your tracking number I don’t know how to help you further.

More enraged squawking from Karen.

Me: If you don’t want your tracking and you don’t want to call back I don’t know how to help you.

Karen: Enraged shrieking

Me: If you don’t want your tracking and you don’t want to call back I don’t know how to help you.

Karen goes supersonic

Me: If you don’t want your tracking and you don’t want to call back I don’t know how to help you.

Karen: WHEN. WILL. MY. PACKAGE. ARRIVE.

Me. Tomorrow. Would you like your tracking number?

Karen: “click”

Me: “bangs head on desk”

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Posted
3 years ago