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7
Signs Your Company is About to Downsize?
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I remember at my previous call center job they started to cut bathroom break/acw. My new job has eliminated ACW and a break time between calls (we go into the next call right after). If it was not for a certification I could get, I would just leave. They say it is part of a "quality initiative" , but I have a feeling it is BS. Has any of your companies eliminated ACW, and if so what happened afterwards?

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4 years ago