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One of my supervisors will just sorta hover over you to listen to calls
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They don’t have the ability to pull calls anymore which is a little weird, but they can listen to them in real time and rather than do that he just hovers over you and listens to your side of the call and surveys you about it afterwards. Like I get it to some extent, making sure we get the sale and do our best, avoid answering any questions at the start, etc. but it doesn’t make it feel any less weird, especially since he’s the only supervisor here to do that.
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