CONTEXT

Hope this isn't to hailcorporate, but since I complained here earlier I didn't want to leave a rumor of "bad Moogs" out there in this small community!

In a nutshell, my long-awaited Moog 37 had a couple broken buttons. At the time I posted the above, the Sweetwater rep had said (due to backorders) he had no idea if a replacement would be weeks or months.

This happened on a Thursday. So I'm off email all Friday, and I wake up to an 8:30am knock at the door Saturday morning - a huge box! Sweetwater and Moog together had gotten a replacement to me so fast that I hadn't even packed up the defective one yet.

Customer Service so good, I realized I could play two Moog 37s at once, then I pictured my wife coming downstairs in the morning to find me with two of the beasts, even for a second, so I^{packedtheoldoneup...}