I've checked some win rates platforms and as of currently her win rate was really bad in all of them. In fact on U.GG she has the worst win rate out of all support, only higher than the "off meta" picks which isn't the best of titles to get. Now it could be brushed off to inexperience, but the low win rates are the same across all of the ranks. And people who had the best win rates on her, do not even main her and have better win rates on other champions.

Another thing I've noticed is the feeling of weakness while playing her. She has so much in her kit, that some may call her overloaded. And yet she never appears or have ever appeared to be called 200 years or so compared to Sylas or Akshan (Other champions with nearly perfect kits). Every time I see enemy pick her, I am always worried of losing to her and yet I am able to pick almost any support (besides enchanters) champion and win against her (primarly Nautilus, Veigar, Lux, since those are some of my other mains). I thought it could be attributed to the fact that she ain't a tank support, which for the most time where the meta across almost all season. Yet it can't be? Her W although with all it's downsides appears to be similar to Morgana, another stable pick. And although lacking the "no cc shield", she has plenty of other abilities to compliment for that.

I've heard that her drop was ever since Glacial got reworked. Yet sometime have passed and there is still no good win rates for her. And even before Glacial collapse, her win rates there still quite bad. So what in your opinion is really happening?