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I saw a product that provides 2 or 4 seats based on the plan, and the price doesn't seem to change with additional seats.
This makes sense because it keeps pricing simple. Many SaaS tools charge per user, which works well for products like Slack or Notion where value grows with team size. But for tools like Canva or ChatGPT, a single account can be shared without losing functionality, making per-user pricing less relevant.
A minimum seat model feels more practical in those cases. It guarantees baseline revenue and avoids users gaming the system by sharing accounts. But why is it so rare?
I think it’s because per-user pricing feels scalable and familiar. It’s easy for companies to justify and optimize revenue as teams grow. A flat-rate model, on the other hand, might limit upsell potential unless users actively upgrade tiers.
Curious to hear what others think — is it time for more SaaS products to move away from strict per-user pricing?
(Used ChatGPT to write faster but it is a genuine question 😵💫)
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