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Also, any info on how long I am going to have to wait, or is the sidebar correct in that it will still take a month or two?
Here is the message I sent using their refund request form. (Note that I redacted info)
Hi Roberts Space Industries,
I am contacting you in regards to receiving a refund for the total amount that I have spent on your game ($160.00). The paypal invoice ID's, Transaction ID,s and date of purchase will be provided below.
I am requesting this refund as I have not received a finished product within a reasonable time frame and I feel that I have been lied to in terms of the quality, performance, and due dates/release dates of the game. I have checked with my attorney and he has encouraged that I write to you and request a full refund for an incomplete product with, based on its tracked record, no definitive release date.
The following includes the information for each transaction ID:
November 26th 2016 for amount of $35.00 Transaction ID: Redacted Invoice ID: Redacted
November 27th 2016 for amount of $75.00 Transaction ID: Redacted Invoice ID: Redacted
November 30th 2016 for amount of $25.00 Transaction ID: Redacted Invoice ID: Redacted
November 30th 2016 for amount of $25.00 Transaction ID: Redacted Invoice ID: Redacted
This totals to $160.00 to be refunded back to the paypal address (My Email)
Please contact me if you require any additional information. I would like to request a timely response back.
Thank you for your time,
(My name)
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- 6 years ago
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