Updated specific locations to be searchable, take a look at Las Vegas as an example.

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Could anyone give me feedback on my email for a refund request?
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Also, any info on how long I am going to have to wait, or is the sidebar correct in that it will still take a month or two?

Here is the message I sent using their refund request form. (Note that I redacted info)


Hi Roberts Space Industries,

I am contacting you in regards to receiving a refund for the total amount that I have spent on your game ($160.00). The paypal invoice ID's, Transaction ID,s and date of purchase will be provided below.

I am requesting this refund as I have not received a finished product within a reasonable time frame and I feel that I have been lied to in terms of the quality, performance, and due dates/release dates of the game. I have checked with my attorney and he has encouraged that I write to you and request a full refund for an incomplete product with, based on its tracked record, no definitive release date.

The following includes the information for each transaction ID:

  1. November 26th 2016 for amount of $35.00 Transaction ID: Redacted Invoice ID: Redacted

  2. November 27th 2016 for amount of $75.00 Transaction ID: Redacted Invoice ID: Redacted

  3. November 30th 2016 for amount of $25.00 Transaction ID: Redacted Invoice ID: Redacted

  4. November 30th 2016 for amount of $25.00 Transaction ID: Redacted Invoice ID: Redacted

This totals to $160.00 to be refunded back to the paypal address (My Email)

Please contact me if you require any additional information. I would like to request a timely response back.

Thank you for your time,

(My name)

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6 years ago