So for some reason, my manager always has something to complain about me. She doesn't do it loudly or in my face, I always hear about it from my SSVs. Its always for reasons that happened a long time ago or have very little merit.

For example, when I was still a green bean, everytime I would be put on bar during morning rush, I admit I would get snappy and rude due to all the stress. Once I had maybe 10 cups lined up to make, a line of customers going out the door, and our entire lobby over flowing with customers. We were VERY much breaking social distancing guidelines with how many people were inside. And one of my coworkers saw me frantically trying to make drinks and freaking out basically. So they asked me if I needed help, before they could even finish their sentence I cut them off saying 'duh! I have 30 drinks and no support and I dont know what I'm doing!' Later on my SSV pulled me aside n explained I get really rude when Im stressed and its not cool. Since then, Ive obviously worked at keeping a much more calm demeanor in stressful situations and to never snap at someone. If I do I try to apologize. My SSVs have noticed and told me theyve noticed my improvement. This happened about a year ago at this point and my SM still believes I'm snappy and rude when on bar no matter what.

Today was a new thing that me and my SSV agree wasn't something our SM should try to hold against me but still did. This morning I was running late to work, traffic was super bad and turned my 20min commute into a 45min. I normally leave 30min before work. So I texted my SM, arrive late, rush in to the back to check in and put my stuff away. I say morning to my SM who is on the phone at the desk. There is a line out the door with 1 person on reg and 1 person on bar. The oven is beeping, timers going off. Its chaos. The moment Im clocked in with washed hands, I just jump in and help both warming and bar. I saw it as taking the initiative to help where was needed since I was late and we're short staffed due to a call out. My SM was really mad at me apparently for not checking in with her for where she wanted me. Even though she was on the phone and my coworkers desperately needed help. Personally to me, I don't care and will do anything to help my coworkers when they clearly need the support. I'm not going to just stand there and twiddle my thumbs so my SM could finish her phone call and tell me to go where I already know I'm needed.

There's been other instances where she's complained about me or openly told me I was wrong if I call out her lies. When I was hired, her and literally everyone at my store told me the paper schedule posted is the final say of what your shift is since it would be written on there if changed. In front of customers she went into me in a very passive aggressive way about how I was late for not following my schedule on the app. And I told her, I followed the posted schedule because she and everyone told me that was the final say so for shifts. And she was not happy and said I was lying and she never said that, and its never been that way. Which confused the fuck out of everyone. There was other instances where she said something and I told her directly, no you didn't say that. Once a week after roasting me infront of everyone for doing that, she admitted to someone else that she said the original thing but remembered wrong.

I've been trying to be promoted to shift since December and my SM has been saying since then, that we'll have a meeting to talk about it and what the next steps would be for the process and what I should work on to be promoted. But in all that time, we had a 30min meeting that was cut short, where all I learned was I would be interviewed by another manager and the DM. Anytime I bring up the meeting again she smiles and says she'll put it in the books, or we have a meeting scheduled next week, or we'll talk soon. Even if we just sat down and she said "I don't thing you're ready for these reasons." I'd still be happy because it would be feedback on what to work on and improve.

But nothing every happens and Im just tired of feeling like she's singling me out and promoting someone who openly texts and drinks infront of customers on bar (even when masks were required for everyone said person would just pull it down like its nothing alot), wastes lots of rags to dry unnecessary things like counters, syrups, and their hands. And barely uses any sanitizer for the rags, I have to ask for more sanitizer just to actually fully wet a rag sometimes.

I'm sorry this was just my rant that I needed to get out. I'm going to be moving soon in the next month to a new apartment and once I know exactly where I'll be I'm planning on putting in a transfer to hopefully a store within walking distance. If not then I'm just going to find a new job. Because I've been told for 8months now that basically the process to be promoted will start soon so I've been holding out. If I was a SSV then the pay would be worth it. But as it is, its not for everything we deal with.