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this morning a mom came in and ordered a water with strawberry inclusions for her kid. a partner at my store that has been here for 10 years chimed in on the headset and said we needed to charge them for a custom tea latte. which is very expensive like $6 and the rest of us didnt want to charge her that much for inclusions. does your store do a custom tea latte as well? i know it may be the standard but that is insane!!!
If you don’t want to charge her for it at least still ring it in correctly and comp it out or something. It’s important to ring stuff in the way it needs to be for inventory reasons and to cover our ass. Expensive and insane, yeah. But that’s our entire menu. We literally charge for things to be iced and even more for it to be blended.
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