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Someone used around 5 recovery cards for her one drink
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I was waiting on line on my day off. The lady in front of me ordered a grande brown sugar shaken iced espresso, which is probably $7. She pulled out a bunch of recovery cards. The person on register scans and keeps telling her that she has a balance left. Thus, she keeps saying oh can you try this one next. She ended up not paying anything since she used so many cards. It also seems like she was about to pull out more if there was still a balance. In my head, I was like wow she must complain a lot. These are not gift cards and clearly states the next one one us.

Now honestly, Iā€™m just amused and really curious how she got all these cards. I know itā€™s not a big deal, but just a thought. I donā€™t care how anyone pays, but just wondering if she really made all these complaints to get free drink after free drink; used the cards here and there to rack up that many with a few cents left on the cards. Or did she used to work at Starbucks and stole a bunch of recovery cards before quitting, etc.

Comments
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I give them out all the time. Why not lol. Itā€™s not costing me absolutely anything and ensures people not to bitch and whine.

At my store we give them out alllll the time! Why not. It costs us NOTHING and makes people so happy. Especially our locals. Itā€™s such a small thing to make them feel valued. We have such a sweet team, and SM- she encourages it as well. We even give them their drink or food for free from time to time. Little things ā¤ļø

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My dm has never said a word. SM has been at our store since open 15 years ago and all of our team has been here for 2-12 years. Iā€™m not exactly worried about the multi billion dollar company losing 4$ when things donā€™t go right. If itā€™s that big of a deal then our dm would handle it or reprimand usā€¦ itā€™s kinda common sense? if weā€™re fucking up then why wouldnā€™t we do something for our customers? or if someoneā€™s unhappy or whatever. nobody is saying to ā€œgive out moneyā€ or whatever

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Meh. People act dumb as hell in starbs anyway. Iā€™ve actually never given one to someone bc they were like raising hell. Only if we fucked up somehow to prevent it from even getting there. Like theyā€™re waiting forever, run out of stuff, or theyā€™re one of the people who donā€™t like their drink but feel bad so wonā€™t let us remake it

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Posted
8 months ago