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i was taking orders like normal when this guy pulls up to the speaker box, misses it and then reverses back through the drive through. he starts getting pissy at me when i tell him we have no caramel drizzle for a caramel frappichino. so he orders his long ass drink then starts to speed of before he throws it in reverse and comes back to the speaker box. he proceeds to go "actually a tall" so i asked him "you wanted that in a tall instead of a venti? " and he yells" no! the same drink but in a tall!" so making sure i wasn't getting anything wrong i ask "you want two? one in a venti one in a tall?" he screams yes and drives off too the window.
Admittedly it was only two partners on the floor and we ran out of vsc for his vscc so after i make the vsc i go to the window and tell him his total. he just looks at me with his phone and says nothing. i ask him "apple pay? " and he says yes so i hand the card reader out the window and he asks me "do i insert my phone before or after?" and confused say " insert your phone? for what" he responds like a smart ass " for the points! What are you slow or something?"
at that point i close the window in his face and turned around to ask someone else to handle it.
he also tried to apologize at my other barista but it was too late for that because he had time to apologize to me before i closed the window but he didnt
it hurts even more because im not treated like a human at this job and im trying my best to be polite but i am on the spectrum and its hard and takes a lot of mental energy.
im so done with this job
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- 2 years ago
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