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I need to to talk to someone about an issue with my account and it's literally impossible to talk to anyone. I waited on hold for 3 hours on Saturday before I was forced to give up. I am going on three days of not hearing from them. This has never happened with Bovada, DK, MGM.
I can contact them via live chat and email but the responses are useless and bot like. They all say that they will elevate the issue and email you back, but then they never email you back.
I am wondering what everyone else's experiences have been like? I would highly recommend avoiding this book at all costs even with the good incentives they offer.
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- 2 years ago
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