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Worst Customer Service along with televisions in my opinion
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Bought a new xr 55” tv from the Sony site. After one of the worst delivery I experience I have ever had, and waiting two months for my installer to finally make it out. Open the box, peel off the cardboard and whammy, the tv is coming apart at the top of the screen. Sent photos to Sony only for them to say it was handling damage…. Not one scratch on the box, plastic or damage to the screen. Was the biggest fan of their TV’s but now I will have LG gracing my walls from now on.

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2 years ago