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Sony Customer Support is horrible
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Is it just me, or does Sony have one of the worst customer service around? They try so hard to avoid warranty repairs it seems. I have a sony tv I am trying to get a warranty repair for, and am getting the absolute runaraound regarding my case

EDIT: Sony deemed my issue as not within warranty, and that the warranty ONLY covers manufacturer defects. What is the fucking point of having warranty then! I will be calling geek squad to have the tv repaired. then after my allstate warranty is up in 2 years, never getting another sony tv again

EDIT EDIT: I got an email saying I qualified for a replacement TV for a discounted price ( which was 20 bucks less than what I could get at the store ) and that they could ship that out to me at the end of the week. Yeah, I really want to risk the tv being damaged in shipment and them refusing to repair it.

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1 year ago