If you are thinking about using Sofi - don't.

I woke up today to a Sofi "trade confirmation" email. I didn't even know I have a Sofi account. Apparently I got 1 share of their stock a few years ago as a reward when I was looking at their rates, but I decided to not use Sofi.

They charged me $25 inactivity fee on August 10 without notifying me upfront, then they liquidated the share yesterday to cover the fee because of a "margin call", again without notifying me. Now they claim I owe them $22.50 still.

I already filed complaints with state regulator and FINRA, hopefully Sofi gets fined big dollars for this bullshit. Also of course their support is down, probably others are complaining about this bullshit.

Update: for anyone else who has the same problem. I had to call the support on and they agreed to remove the fee and close the account.