Coming soon - Get a detailed view of why an account is flagged as spam!
view details

This post has been de-listed

It is no longer included in search results and normal feeds (front page, hot posts, subreddit posts, etc). It remains visible only via the author's post history.

12
Thermoworks: Great support
Post Body

A week ago, while smoking a pork butt, I accidentally kicked my Smoke. The unit itself was fine, except that I broke the kickstand off.

Today, I finally got around to looking at how to resolve it - I couldn't find the part on the website, so I contacted support. I was up front that this was human error and I had accidentally kicked the unit, breaking this part. I asked if I could purchase a replacement part.

Nope. They're just sending me one, and not giving me an option to pay for the part, or for shipping.

Author
Account Strength
100%
Account Age
10 years
Verified Email
Yes
Verified Flair
No
Total Karma
499,550
Link Karma
95,262
Comment Karma
395,239
Profile updated: 1 day ago
Posts updated: 9 months ago

Subreddit

Post Details

We try to extract some basic information from the post title. This is not always successful or accurate, please use your best judgement and compare these values to the post title and body for confirmation.
Posted
4 years ago