199
Offered too big of a discount
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I sell books. I offer bulk quantity discounts to customers. The average customer buys between 1-3 books, but bulk discounts starts at 12. At 12 they drop $1. At 24 they drop $3. At 36, they drop to $3 off. Yesterday a customer ordered almost 100. I was feeling extra generous, and upped the discount to $4 off per book. I am now regretting this. I know she will be a repeat customer, purchasing bulk items again in the future, but I don't want to offer this discount again. I'd feel better with more like $3 off or maybe $2. But I'm thinking if I tell her this, I'm not sure how to handle this. Please offer advice.
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Posts updated: 10 months ago
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