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I'm loving the new exchange functionality and have had to use it a few times since they implemented it. It works well with the exception that it looks like Shopify has not added any liquid tags for the exchanged items. My shop is just online, and I print out an itemized copy of the invoice/order to include in each box. I've tweaked my invoice notification (and a few others) so I'm pretty conversant with liquid tags. And I don't see any available tags for making an exchange invoice look the way I want it to. Has anybody here been able to do something like this?
My initial order notification has sort of a printed version of the order I see in my admin screen: shop and customer details, followed by the list of merchandise items with qty, taxes, unit price, total price, shipping total.
Now when I try to print that out for an exchanged order, it lists both the returned item from the original order, with the new item being sent as the exchange, so it looks to the reader like a new order with ALL of the items being purchased again. And customers being customers, I'm sure someone is going to read that as if I'm charging them all over again for the entire order. For example, it looks like this:
1 blue plaid jacket $15.99 $15.99. (this is the returned item but there's no liquid tag to indicate that)
2 blue pants $10.99 $21.00
1 black jacket $15.99 $15.99. (this is the exchanged item, but there's no liquid tag to indicate that)
I want it to clearly indicate which item(s) was returned (either setting the qty to a negative number or a "returned" label/heading/note), and which item(s) is the new exchange that replaces the returned item.
And I want this in the default Shopify notification template, NOT AN APP. Thoughts?
(Edited to fix formatting)
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- 7 months ago
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