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Error on beta.shapeshift.com/trade between ERC-20 and non-ERC-20
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I'm logged in to my account on beta.shapeshift.com. I can see the assets on my keepkey, but I do not have the device connected. When I click TRADE, pick an ERC-20 token to input, and try to get a quote for a swap, the interface correctly updates and estimates the transaction if the output token is also an ERC-20 token, but if I pick LTC or BTC, the calculation fails with the following error:

An error occurred getting a quote for your trade

Is this a problem on the back end that will resolve itself in a few hours or is there something I need to do to make this work? I have tried to Google search the issue, but have not found anything related to my situation.

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Posted
2 years ago