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Knowledge permissions
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I have two knowledge bases and they are both visible to separate groups. They would like to slowly make articles available in the service portal. We are looking at 20 or 30 a week after we go live with Servicenow. I have can read and can contribute set to the each of the groups. I set the can read at the article level. I guess knowledge base can read over rides it. I'm trying to figure out the combination of permissions to allow articles to be seen in small groups.
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- 4 years ago
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