This was posted around today - maybe now we will be able to buy a spare battery

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Esteemed Customers,
We want to thank you for your patience and support during the past months as we transitioned and implemented corporate restructuring and change. On behalf of Serial 1 Powered by Harley Davidson we would like to share some fantastic news. Recently, Serial 1 was acquired by e-Life Distributors, a pioneering manufacturer with 16 plus years of specialized experience in the e-Bike category. This acquisition will position Serial 1 as the premiere manufacturer in the e-Bike industry with an infrastructure that will allow for USA fully manufactured e-Bikes in the near future . Our commitment to service and innovation will define our current and future business model and we want to reassure you that we are working diligently to provide solutions to your service and warranty concerns. We are vey excited for the opportunity to provide our partners and customers with the excellence that they deserve. Please rest assured that all requests are being handled in the order received and that our service and support team is working diligently to resolve all warranty, service and sales related inquiries. We are elated for what the future brings as we continue to evolve and innovate in the EV sector and thank you for your patronage and patience as we finalize this initial phase of our acquisition.
Serial 1 Corporate Response and Resolution Team
Feel free to email me or DM any questions
[[email protected]](mailto:[email protected])

Parts will be 1000% more accessible soon. You’ll be able to order those right on the website. We have a acquired all the parts that exist (on their way to the states) so they’ll start becoming available as soon as we get the back log of service/warranty/support tickets fulfilled.