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Using the term ‘artificial intelligence’ in product descriptions reduces purchase intentions, finds a new study with more than 1,000 adults in the U.S. When AI is mentioned, it tends to lower emotional trust, which in turn decreases purchase intentions.
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"AI" is just a new way for companies to tell you the product won't work in a year after they stop support updates for a product that didn't need to be connected to the internet in the first place.
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