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Moving from Freshservice to Salesforce (IT Ticketing system)
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Hey,
My org is moving to Salesforce for ticketing system, our IT team was given the choice to take over the project if we like & I was wondering if anyone else had experience with a move from fresh to salesforce for ticketing system? Any ideas or courses/stuff I should be reading? I am just trying to get a head start & see If we can get it done! thank yalll
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