Updated Request for Help - Alerts from Duo 2 Cams

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NVR Question

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In my previous post I had trouble setting up my 4 cameras with NVR RLN16-410. I was able to finally set it up and have all the cameras up and running.

Cameras are Duo 2 / Lumus / RLC 511 and C2

> All cameras show on screen. No issue.

> Have set all cameras to record and except for Duo all send out email alerts on motion.

Issue: Duo 2 is recording but will NOT send out email alerts. I have checked everything and have no big/small size setting so there is no setting enabled. No privacy etc.

Under playback I can see the recording and can play it but alerts are missing. No bar on the recording graph to show the presence of motion. Yet when I get to that time area I ca see (playback) motion. I am going crazy. What setting am I missing?

Secondary issue: Even though I have set up Push alerts - no camera is sending any Push alerts. Any thoughts.

Thank you.

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Andawaywego21

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Posted: 2 years ago
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